Terms & Conditions

Our service

GI Mobile Vet provides mobile veterinary care for a range of animals within Warrnambool, Victoria. Visits and treatments depend on availability, your animal's needs and what can safely be provided at your location. A clinic visit or referral may be recommended if mobile care is unsuitable.

Enquiries and appointments

Sending an enquiry does not confirm an appointment. Visits are arranged directly with you. Please get in touch as soon as possible if you need to cancel or change a visit.

Fees and payment

Fees and payment arrangements will be discussed with you before treatment. Any additional work or costs will be discussed as they arise.

Your responsibilities

Please provide accurate information about your animal's health, medications and behaviour. Arrange safe access to your location, let us know about any handling risks and have the owner or an authorised adult available for the visit.

Urgent care

GI Mobile Vet is not an emergency or 24-hour service. If your animal needs urgent care, contact a local veterinary clinic or emergency veterinary hospital immediately. Do not wait for a reply to an enquiry.

Website use and privacy

Please use this website lawfully and do not send spam or attempt to interfere with its operation. See our Privacy Policy for information about how personal information is handled, and our Legal Disclaimer for the limits of website information.

Your rights and changes to these terms

Nothing in these terms excludes or limits rights or remedies that cannot be excluded under Australian Consumer Law or other applicable law.

Updated terms will be published on this page. Updates apply to future use of the website and future arrangements, and do not change an existing agreement without your agreement.